Masvingo Rural District Council

ABOUT US

Masvingo Rural District Council is a council devoted to helping develop and push the community and the country forward. A community experiencing social and economic prosperity through provision of effective and efficient services to global standards.

MASVINGO RDC

ANTI-CORRUPTION ALERT!!!!!!
Masvingo Rural District Council Is Against Corruption! ARE YOU?
IT IS OUR RESPONSIBILITY TO ERADICATE, REMOVE OR STOP CORRUPTION
BE THE HERO/HEROINE TO FIGHT CORRUPTION
ALWAYS SAY A BIG NO TO CORRUPTION
DON’T HESITATE TO REPORT ANY SUSPECTED CORRUPTION ACTIVITIES BY COUNCIL STAFF, COUNCILLORS, ALL PUBLIC SERVANTS, TRADITIONAL LEADERS AMONG OTHERS

TALK TO US NOW
SMS / DIAL 0773907417-CEO or (0772249235)
USE COUNCIL ANTI-CORRUPTION DESK (0789630159/0772550097), SUGGESTION BOXES, YOUR SUPERVISERS AMONG OTHER

MISSION STATEMENT
A socio-economic thriving community by 2030.

VISION
A Socio-economic Thriving Community.

CORE VALUES
Honesty, Integrity, Professionalism, Accountability, Transparency

CLIENTS SERVICE CHARTER

1. PREAMBLE
Masvingo RDC’s Clients Service Charter is derived from an inclusive clients’ consultative process and is responsible to the Masvingo RDC strategic Plan and Departmental functions. The Charter hopes to bring to reality the Vision, Mission, Mandate and Core Values

2. VISION
A socio-economic thriving community by 2030

3.MISSION
To provide and facilitate social economic services to the community

4. CORE VALUES
Honesty
Integrity
Professionalism
Accountability
Transparency

5. DEPARTMENTS IN THE ORGANIZATION
Technical Services Finance Social Services Spatial Planning and Land Use Management HRD and Administration Audit Environmental Management and Agriculture Procurement Management Unit

6. CLIENTS
Residents and ratepayers, Business Community, Differently abled Persons, legal firms, Audit Firms, Employees, Councillors and stakeholders.

7. CLIENTS’ RIGHTS
Access to quality council services Access to relevant information related to operations of Masvingo RDC Right to seek redress Right to participation on governance issues

8. CLIENTS OBLIGATIONS TO COUNCIL
Protect the environment Pay for council services rendered Contribute to the development of Masvingo RDC Abide by Masvingo RDC By-laws